Thank you for choosing Solution Industries! Please carefully review these terms, conditions including disclaimer before starting your roof paint, driveway, spray equipment, anti-graffiti (or any other) project.

Terms & Conditions

Use of this web site constitutes your agreement to the following terms, conditions, and liability limitations

Solution Industries warrants that information provided directly by their staff is supplied in good faith and to the best of their professional knowledge at the time it is given. Every effort will be made to supply you with updated information should Solution Industries deem your transactions to indicate such a requirement.

Information supplied by third parties including manufacturers and consumer reviews are indicated as such and while displayed on the Solution Industries website are provided for the review of a prudent consumer. Third party information is subject to the terms, conditions and liabilitys of the third party and is cannot be warranted by Solution Industries.

Solution Industries reserves the right to change the terms, conditions, and notices under which the web site is offered at any time. Any rights not expressly granted herein are reserved.

Liability Limitations

Read this before employing any project instructions and/or product information

The information, software, products, and services included in or available through the Solution Industries web site may include inaccuracies, typographical errors, incomplete or unintentionally misleading statements. Changes are periodically added to the information herein and you assume responsibility for obtaining the most up to date information. Advice received via the Solution Industries web site (including but not limited to our project how-to instruction pages) should not be relied upon for personal, medical, legal or financial decisions for which you cannot assume full responsibility yourself. If you make a purchase you are paying for a product as advice is offered free. As free advice cannot come with liability insurance, you should consult an appropriate professional for specific advice tailored to your situation if you require such liability.

Solution Industries and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this web site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. As a matter of practicality, Solution Industries hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Solution Industries and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Solution Industries web site or related services including freight shipments, the provision of or failure to provide services, or for any information, software, products, services and related graphics, whether based on contract, tort, negligence, strict liability or otherwise, even if Solution Industries has been advised of the possibility of damages. The above limitations apply where they do not contradict the governing law of the web site. If for some reason you are dissatisfied with, or in doubt of, any portion of the Solution Industries web site, or with any of these terms of use, your sole and exclusive recourse is to discontinue using the Solution Industries web site.

Privacy Policy

Information collection

Providing personal information is not required for using the Solution Industries website. It is however necessary when placing an order online, registering to receive information or providing feedback. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process) and some may be voluntary.

Storage and security

Solution Industries have implemented stringent security measures to protect the information collected at the web site based on the priority level of the information:

  1. Your name, delivery information and product information is received and stored on our private and secure databases which are only accessible as needed by authorized Solution Industries staff who are fully aware of the importance of confidentiality.
  2. We do not store your credit card numbers at any point. Credit card data is passed via a encrypted and security certified connection a reputable Australian Bank Gateway employing commerical industry standard encryption and security. The bank gateway provider does not store your credit card numbers either - they are securely passed to your card issuing bank for transaction verfication.

Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible. We designed the Solution Industries online store to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you'll be unable to inadvertently place an order through an unsecured connection.

If you are visiting the Solution Industries web site from a location outside Australia, your connection will be through, and to, servers located in Australia. Your orders placed with Solution Industrieds will be accepted and fully processed in, and shipped from, Australia unless otherwise notified. All information you provide will be processed and securely maintained in our web servers and internal systems located in Australia.

Information use and disclosure

Solution Industries will never sell, rent or disclose your email address or other personal information to unrelated third parties unless required to do so by law, or based on our belief and in good faith, that it is necessary to protect the users of our website or the public.

We use information gathered through your browsing for processing your order, developing our website and for planning in improving our products and services to customers and visitors to the website. We may use the information you provide to inform you about new Solution Industries products or items of interest via email or postal mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in emails we send. Alternatively you can contact us directly via our contact page.

Goods Returned

Under the Trade Act 1974 you may seek a refund if goods:
  • are or become faulty through no fault of your own
  • are not fit for a stated purpose or a purpose you made known to our sales staff
  • don't match our description or sample
  • have defects that were not obvious or we did not bring to your attention

However, the goods must be returned within 10 days and you may be asked for proof of purchase. You may also be required to demonstrate that the problem with the goods was not your fault. We may choose to arrange for goods to be exchanged or repaired in lieu of a refund, or a store credit may be offered at our discretion. Please choose carefully as you are not entitled to a refund if you simply change your mind. Keep your email receipt as proof of purchase.

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Storage and security information

Return and refund information

Liability disclaimer

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Solution Industries warrants that information provided directly by their staff is in good faith and to the best of their professional knowledge.

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